Built for how Israeli customers write
- Right-to-left interfaceThe chat window and its messages are laid out right to left, matching Hebrew pages.
- Mixed scriptsCatalogs mix Hebrew descriptions with Latin model names such as Galaxy, MacBook, or RTX. The chatbot handles both in the same answer.
- Shekel pricesPrices are quoted in ₪, exactly as they appear in your catalog.
- Answers in the question's languageA question in English gets an English answer, and a question in Hebrew gets a Hebrew answer.
The hard part, and how we handle it
Customers spell products in different ways: Hebrew transliteration, English, abbreviations, or a mix. That is where chatbots most often miss a product that is in the catalog.
We test the chatbot against the way your customers actually phrase things and adjust the content when a spelling is missed, before launch.
Where it fits
Online stores use it to answer spec, price, and stock questions, as described on the online store page. Service businesses use it for hours, prices, and booking questions, as on the local business page.
Common questions
Does the chatbot answer in Hebrew?
Yes. When the question is in Hebrew, the answer is in Hebrew, and English questions get English answers.
Does it work with a right-to-left site?
Yes. The chat window is laid out right to left, and it can take your site's colors and font.
Can it handle product names written in English inside Hebrew text?
Yes. Mixed names are common, and we test with them before launch.
Which other languages are available?
Additional languages are set up per project.